Fusion Kondor Care

Get expert Kondor support today. Enhance
treasury operations, save time.

Fusion Kondor Care

Treasury and IT experts under one roof. 23 years of experience in 
building, implementing, supporting treasury IT solutions.

Fusion Kondor Care

Basic

Get started today with basic support package. This covers all standart functions and modules of Kondor.

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Fusion Kondor Care

Full Support

Basic package plus all custom interfaces/integrations you have and free upgrade service every 2 years.

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Fusion Kondor Care

All-in-One

Full support package plus admin ops, dedicated account manager, unlimited customization & training.

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Incident management, patching, bug fixes, overall monitoring and maintenance.

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Standard application support  

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Support metrics for monitoring & reporting

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Support for customized interfaces/integrations 

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Limited customization

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Free major version upgrade every 2 years 

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All administrative operations (user, privilege, market data setup, curve, folder, etc. configurations) 

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Extended customization & training

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We solved 8000+ Kondor issues so far – with the average respond time of 12 minutes.

Not sure which package helps you the most?

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What our customers say

We understand you

Treasury

Leveraging Kondor is challenging especially when you have to use it for daily operations but don’t have the guidance to make the most out of it. You haven’t had a chance to automate it. You do stuff manually and that costs you time. On top of that, it stops working for no reason! The nightmare starts, you need to escalate the issue and wait long hours – maybe days just to get a workaround that saves only the day. Our customers had been there. Luckily, they found us.

IT

Maintaining Kondor and supporting the ones use it is tough. You need dedicated staff and they need to be absolute experts. Kondor is quite complicated – we agree. You are already busy and once a Kondor issue is escalated – moment of silence. You are not even sure for how long you’ll have to keep Kondor but you have to look after it. Our customers dealt with the same problem – in the past. Luckily, they found us.

Before

Wait long hours and even days
to get a Kondor issue solved.

Manual work is overwhelming.

IT is busy.

Operation is stuck.

After

Kondor issues are worked on immediately
solved quickly.

Automation in place, manual work eliminated.

IT is happy.

Operation is seamless.

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