As the leading banking group in the Middle East, Emirates NBD runs operations worldwide with a total of 970 branches. As of the end of March 2020, the group’s total assets were USD 692 billion.
Emirates NBD has an ongoing ambitious growth plan to extend its group-wide institutional banking business and improve operational efficiency – mainly in international lending and lending to non-banking sectors (supranational, insurance, and international corporates).
In order to achieve its goals, the bank needed to overcome the following challenges:
– Difficulty in monitoring and managing complex and multiple systems manually
– Operational inefficiencies caused by the traditional systems
– Poor management reporting – Unstructured communication among departments
– Non-transparent processes.
By implementing our comprehensive RISQ | financial institutions solutions, Emirates NBD overcame these challenges and achieved full control, efficiency, and transparency in its institutional banking business.
‘RISQ Financial Institutions helped us to bring our Financial Institutions business to a whole new level. After going live with only four months of implementation, we finally have the transparency we required from our credit pipeline. With RISQ, we have reduced the overall credit application time. And, with their innovative newsfeed-like chat, we have optimized the approval workflow and literally decimated operational errors. The mobile version of RISQ allows me to approve facilities from anywhere, on any device, and follow up on tasks or comment on approvals in real-time.’
– SVP, international and institutional Banking Emirates NBD Group